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Furniture News Article - December 2009
 

   
Essex County Standard - Business Section - Friday 19th December 2008
 



   
Colchester Evening Gazette Thursday 9th December 2008
 



   
March 2008
 

 
Hatfields was sad to say farewell to two long serving employees as they went to enjoy a well deserved retirement.
 
A reception was held at the store coffee shop where they received gifts and best wishes from all their friends and colleagues at Hatfields.
 
Linda Bryant (pictured left) started working with Hatfields in 1995 as Assistant to the Service Operations Manager and progressed through the years leaving as P.A. to our current Customer Services Manager.
 
Mary Foster (pictured) right started with Hatfields in 1997 as a full time Receptionist and then went to the Customer Services Department where she finished her service.
 
Hatfields Sales Director, Ivan Hawes,  took the opportunity to say thank you from the Chairmen and Board of Directors for their hard work and loyal service.

 


 
October 2007
 

 
Hatfields are delighted to be sponsoring Mersea Youth under 11's football team.









Evening Gazette - Friday 26th August 2007






August 2007 - Welcome break for hospital staff  
 
   
Hatfields’ Debbie Monkman and Graham Drysdale enjoy a break with nursing staff Sarah Gooch.
 

STAFF in the critical care unit at Colchester General Hospital will be able to have a more comfortable break in future, thanks to Hatfields.

 

The Colchester furniture store has answered an SOS from the hard-working staff at the unit who desperately needed a revamp of their staff-room – and the result is a overhaul which has delighted staff.

 

Hatfields’ interior design team, Debbie Monkman and Jodie Smith, drew up plans for the room in readiness for the delivery of 12 new comfy chairs supplied by the Peartree Road-based store.

 

Hatfields’ Sales Manager, Graham Drysdale, said: “We are delighted to donate these chairs to the hospital and we hope the hard-working staff in the unit can enjoy their breaks in a more comfortable environment.”

 

Senior Sister Gail Mander said: “The staff-room and the chairs particularly were looking very tired and past their best. We’re very grateful to Hatfields for their continued support. Last year they donated chairs for our visitors’ waiting room.”




August 2007 - Night, Night . . .  Ensure you sleep tight   Evening Gazette Wednesday 8th August

Click here to read the complete article


  

Hatfields say farewell to long serving staff members. July 2007

 
   
Pictured Above (From Left to Right)
David London (Co-Chairman), Malcolm Durbridge (Finance Director), Tony London (Co-Chairman), Andrew London (Marketing Director),
Gillian Francis, Bob Fuller (Managing Director), Robert London (Merchandise Director), Derek Ruffell, Ivan Hawes (Sales Director)
 

Hatfields’ directors and staff joined long serving members of the Hatfields team, Gillian Francis and Derek Ruffell, in a farewell session with champagne and canapés to thank them for all their years of hard work and to wish them a very peaceful retirement, having served over 40 years between them. Each received a luxury leather reclining chair as their parting gift. 

 

Gillian began her career at Hatfields as a part time carpet and flooring consultant and soon rose up through the ranks to become one of Hatfields most reliable and top sales staff. Gill served Hatfields’ customers as sales supervisor and dedicated over 20 years to the company. In her time Gillian has sold an estimated 15 million pounds worth of beautifully crafted quality home furnishings.

 

Accounts Office manager, Derek Ruffell, who joined the company in 1985, after serving in the army, was a truly exceptional member of staff who has lead a very fine accounts team over the years. His character, knowledge and expertise in the field will be missed.

 

Sales Director, Ivan Hawes remarked, “We have been privileged to work with such exceptional people who have brought to Hatfields a high degree of loyalty, hard work and were great friends to their colleagues We hope they enjoy a long and relaxing retirement.” 



March 2007

 

 

East Anglian Daily Times - Tuesday 30th May 2006

"Movers and Shakers"

  


June 2006

Hospice benefits from Hatfields

 

WORLD Cup fever gripped customers and staff at Colchester furniture store, Hatfields, at the weekend, with St Helena Hospice turning out the winner.

The store’s staff donned special ‘Hatfields supporting England‘ T-shirts and handed out free drinks and mini-England footballs to customers. In addition, staff manned a barbecue in the car-park and provided hot-dogs and burgers at £2 a time with all proceeds going to St Helena Hospice. £450 was raised during the weekend.

The event helped mark Hatfields’ Summer Sale Preview Weekend. 

Hatfields’ Sales and Operations Director, Ivan Hawes, said: “Staff and customers really entered into the spirit of things and we would like to thank all our customers for helping us support the hospice.”

A St Helena Hospice spokesperson said: “We are so reliant on the public’s continued goodwill and support and events such as this one staged by Hatfields are absolutely vital to our ability to continue providing high levels of support to people in need of care both at our hospice and in the community. We would like to say a very big thank-you to Hatfields and their customers for raising this money.”


  

May 2006

The department has two waiting/counselling rooms for relatives but the chairs and tables were in a poor state of repair. Senior Sister Gail Mander picked up the phone to Hatfields, explained their predicament and asked if there was anything the store could do to help. 

Hatfields’ Sales and Operations Director, Ivan Hawes, said: “We popped along and looked at what they had, which to be honest had seen better days. We have supplied them with 11 comfortable chairs and two matching tables.

 “Everybody knows what a fantastic job the hospital does so we were only too happy to do what we could to help.”

Sister Mander said: “We are extremely grateful for the furniture which has been kindly donated by Hatfields and which is already making a big difference.

Hatfields, has answered an SOS from staff at the critical care department at Colchester General Hospital.

“We have relatives in the department on a round-the-clock basis and it is important for them to be able to relax in a clean and comfortable environment at what is invariably a tiring and anxious time.” 

March 2006. 

HATFIELDS FURNISH HOSPICE

STAFF WITH FRESH LOOK

STAFF at the St Helena Hospice charity shop in Head Street, can now enjoy their well-deserved tea-breaks in a more comfortable setting thanks to the generosity of Colchester furniture store, Hatfields. 

The shop’s first floor staff kitchen and rest area was in dire need of a make-over, with new carpet particularly required. Shop manager, Alison Gove, placed an appeal in Colchester Weekly News for anyone who might have an off-cut carpet lurking in their garage. 

The result has far exceeded Alison’s expectations after her appeal was spotted by Hatfields’ Sales and Operations Director, Ivan Hawes. 

“Ivan contacted us and said not only would they supply us with a brand new carpet, they would arrange to have it delivered and fitted. We were absolutely delighted with the gesture. I’ve given the room a fresh lick of paint and now, with the carpet down, the whole areas looks totally different,” said Alison. 

Sixty-eight volunteers help-out at the shop so the kitchen and tea-break area, which measures about 3x6 metres, is well used. 

Ivan said: “Everyone in Colchester knows what a fabulous job St Helena Hospice does so we were more than happy to do what we could to help them. I’d like to thank our carpet fitters, John and Rob Carey, for offering their services free of charge.”


March 2006.

GOING THE EXTRA FEW THOUSAND

MILES TO STAY AHEAD OF THE GAME

COLCHESTER store, Hatfields, is going more than an extra mile to ensure it stays at the forefront of the furniture world – quite a few thousand miles in fact. 

Merchandise Director, Robert London, is about to set off on the company’s first trade tour of the Far East, taking in Singapore, Vietnam, China and Kuala Lumpa where he will attend some of the world’s leading trade shows and visit major factories. 

“The Far East is becoming an increasingly important player in the furniture manufacturing world so it is important Hatfields, as one of the UK’s premier furniture stores, has first-hand knowledge of the latest trends and developments. 

“Hatfields already has suppliers in China and Vietnam but this is an opportunity to develop these contacts and perhaps source new suppliers. We are always looking for new reliable suppliers who are able to match our very demanding standards when it comes to quality and design so this is a trip I am very much looking forward to,” said Robert, who sets off on February 27. 

His first port of call on the two-week trip will be the International Furniture Fair, Singapore’s largest annual trade show with around 480 exhibitors expected to attract 17,500 visitors from 112 countries.


February 2006

HATFIELDS HOISTS ITS COLOURS

TO THE CUSTOMER SERVICE MAST

WHEN it comes to first-class customer service, Colchester furniture store, Hatfields, has taken it to new levels – a third floor apartment balcony to be precise.

The store’s delivery team more than rose to the occasion when a customer’s furniture delivery, despite the best efforts of all concerned, simply wouldn’t fit up the stairs or in the lift.

Not to be beaten, the team went away and returned one week later complete with a specialised electrical hoist and successfully undertook the somewhat delicate task of lifting the large pieces of furniture over the balcony and through the apartment’s balcony doors.

Hatfields’ Warehouse Manager, Bob Newman, who oversaw the exercise, said he had never experienced anything like it in his 25 years in the job.“

These were large, expensive pieces of Italian furniture and, no matter how we tried, the normal access routes into the apartments just wouldn’t allow us to get the furniture in. The customers had set their heart on these particular items so we didn’t want to disappoint them. We told them we would go away and find a solution,” said Bob.

 

A search of the web provided an answer. “We decided to hire a special hydraulic lift complete with cage. None of us had ever operated such a thing before so it was a new experience for us. But we returned a week later, took our time and succeeded with our plan of taking in the furniture through the balcony doors.”

Delighted customers, Paul and Norma Elliott, were delighted with the team’s efforts. Paul said: “It was an extremely difficult situation. We’d really set our hearts on the furniture but it would have been so easy for the delivery team to have given up and just refunded our money. But they went the whole mile and made us feel very special people. We were absolutely thrilled.”

Hatfields’ Marketing Director, Andrew London, said: “We’ve had a few challenging deliveries in the past but this one was certainly the most testing to date. I think it goes to show, though, that there’s always a solution if you’re willing to try hard enough. We’d like to thank Mr and Mrs Elliott for their patience and are very grateful for their kind comments.”


February 2006

MAUREEN SAYS FAREWELL AFTER

36 YEARS UNBROKEN SERVICE

THE last member of staff to have worked for Colchester furnishing store Hatfields at their old St Botolphs Street store has retired from the company after 36 years unbroken service.

Maureen Gibson joined the company on June 30 1970 – the day Brazil beat Italy 4-1 in the World Cup Final in Mexico – after responding to an advert seeking a Girl Friday. “I’d been 11 years in my previous job with a car dealership and felt like a change. I never dreamed when I got offered the job that I would stay for 36 years,” said Maureen, of Old Heath, Colchester.

Maureen’s initial role was telephonist/receptionist at the St Botolphs Street store which is now occupied by Franklins. Six years later she transferred to the new store when it opened in Peartree Road and was promoted to Director’s Assistant in 1980, working for David London who remains a Director of the company.

“I’ve loved every minute of my time with Hatfields,” she said. “It’s a family-run business and members of staff are made to feel very much part of the family. I remember Andrew and Robert, who are now Directors, being born – that makes me feel rather old!”

Retiring - Maureen (seated left)

at her retirement party with

(standing left to right) Robert London,

Tony London, David London,

Andrew London and

(seated right) Debbie London

She cited the company’s move to Peartree Road and the advent of computers into the business as the major landmarks during her 36 years. “Moving to Peartree Road moved the business into another league. We suddenly had so much more space,” Maureen added.

David London, who placed the advert and recruited Maureen all those years ago, said: “I remember taking on Maureen and it was certainly a very good decision. She has given us wonderful service and we are all extremely grateful for her hard work and dedication through the years.”

Maureen was presented with a number of gifts from the company and colleagues, including a gold necklace and gardening vouchers to help her enjoy one of her favourite pastimes.

Maureen has not totally severed her links with the company. She still comes in part-time in a sales administration role.